Data Client Feedback

CSMC is committed to providing the highest quality of professional services and guidance. We have worked with schools all over the U.S. and continue to build upon our customers’ trust and confidence. The words of approval and acceptance we receive from our clients mean a lot to us.

Patrick Gaffney
Patrick Gaffney
Director of Attendance and Discipline , Clayton Valley Charter High School
“I have had the privilege of working with CSMC for the past two years. Within PowerSchool, I am responsible for all aspects of the teachers’ link to the Student Information System (PowerSchool) via Power Teacher including training, troubleshooting and professional development. I oversee grade reporting, including report cards, GPA and transcript creation, and development. I work with special programs and tagging students within those programs. CSMC has been a critical aspect of the school’s operation and implantation of these endeavors. Though PowerSchool is the fifth SIS system I have operated, I had no previous experience with it as either a front end or back end user. Without CSMC support we would not have had the instant and sometimes daily support which was and often still is required to allow us to work at full capacity. The team from CSMC is always available morning and evenings and will stay late if on the phone with me figuring out a complex task. The customer loyalty is second to none. Last summer I had a very complex master schedule issue and CSMC worked with me for several straight days past 11:00 PM at night and on the weekend to make sure we had our student course requests ready on time. To that effect on the first day of school, less than one percent of our 2000 students were not in a class with a full schedule on the first day of school. CSMC will provide phone, electronic and face to face support to make sure you are good and ready to go. Their staff are open, supportive and will get back to you quickly. They do not rest until your issue is resolved. The folks at CSMC are not only professionals but after two years of working together, they are good friends.”
Michelle Pacifici
Michelle Pacifici
Chief Operating Officer, Ivy Bound Academy
“CSMC and the support they provide allow our school to focus on the day to day operations and student needs with the confidence that CSMC is keeping us compliant with State and Federal requirements. CSMC's staffs are highly trained and knowledgeable about all current and ever changing regulations and mandated outcomes. I feel a true partnership has developed between my staff and our CSMC team. I can rely on them for guidance when needed and to ensure that my school is prepared and ready for audits, oversight meetings, and governance meetings. CSMC has become an invaluable tool to my success as an administrator. Their availability and response time are immediate – they truly understand the importance of timeliness in this field. Customer service and individualized attention are second to none.”
Ramisi Dilley
Ramisi Dilley
Director of Data Systems, Los Angeles Leadership Academy
“When budget cuts were proposed this Spring to accommodate new staff salaries and programs, I stood very firm on keeping CSMC. The back of the house responsibilities for Charter Schools are enormous, from everyday data requests to the overwhelming number of annual reports required by the district and state. It is a relief to be able to relax and focus on my job, knowing that I have a team to call when I run into a problem I cannot solve myself. Furthermore, CSMC does not let the ball drop on compliance items. I can count on the team to make sure my reporting is done accurately and on time. I highly recommend working with CSMC and I am looking forward to another year of their support.”
Mila Flower-Reeder
Mila Flower-Reeder
Registrar/PowerSchool Administrator, North Valley Military Institute
“We started this year with CSMC services for PowerSchool and CALPADS. The help services are fantastic. We have experienced a much quicker response time and resolution to PowerSchool issues. CSMC’s staff handle CALPADS, which leaves me time to work on other data issues, usually left until the deadline. We are very satisfied with all the services and staff at CSMC.”
Gladys Espino
Gladys Espino
“On behalf of the entire BMMA administration team, we would like to thank the entire Los Angeles CSMC team. They always go above and beyond their job duties. Any issues I have had or any request I have had were always resolved/completed within 24 hours (if not within that day). I would be lost without you guys!”
Julie Heinsen
Julie Heinsen
Office Manager, REACH Charter School
“The team at CSMC offers our school great back office support. They have been my support staff for CALPADS & CBEDS reporting. They keep me well informed and on schedule. The worksheets and instructions they provide me with make the reporting process go smoothly and easily for me. In addition, if I have questions they are always good natured, helpful, and timely in their responses. I definitely appreciate the support they offer.”